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Security issues have been our priority recently following claims
from an individual that he/she hacked the StudioPay information on some
At this point in time we are investigating this issue and
working closely with authorities worldwide to trace this person.
In the following link you will find some advice about identity theft,
how to discover it, who to contact and also some preventative measures.
This information is specific to USA, but any member can enter "identity
theft" into a search engine and get information specific to their
Until our investigations are complete we feel that we should treat these
allegations seriously. To this end we recommend that you take any
steps you feel necessary to protect yourself.
Our recommendations are:
Report to your local police station the possibility that your
identity information has been compromised. In the event that this
does arise then there will be a record for you to refer to.
Make a report to your credit card company if you used your credit card
statement to verify your account. By doing this your credit card
account will be noted and both you and the credit card company can w
be vigilant and watch for unusual or suspicious transactions.
If you used your bank account statement to verify your account submit a
report to your bank, again this will ensure that your accounts
Please follow any advice that your bank or other companies you contact
At this point in time we are unable to determine how much, if any,
informaton this person has obtained. As stated earlier, we are
working closely with authorities in different countries try and track
We are introducing some new security features. You may recall that you
were asked to change your StudioTraffic password recently. The same
security feature, planned for StudioPay, has now been introduced ahead
of schedule and we would ask that all members change their StudioPay
password immediately. You will be prompted to change it every
three months (every 6 months in StudioTraffic). In doing so please
ensure that you use a strong password that cannot be easily worked
Any steps you take now may be of huge importance in the future. The
security and safety of our members is our utmost priority and we
urge you to err on the side of caution and follow our recommendations.
Should any of our members experience fraudulent use of their personal
information into the future please contact us and we will work with
you and the authorities to resolve the situation.
For now we will continue to investigate the situation and should we
be able to pinpoint any members that may be targetted we will
contact those members directly.
StudioPrograms Admin Team
For those who had validated accounts with StudioPay you will need to do the following:
- Contact your local bank and let them know that your data might have been compromised.
- Contact your credit card and let them know the same.
- Fill out a complaint with the FTC and fill out their ID theft affidavit.
- Place a fraud alert on your credit reports.
- Access a free copy of your credit report from AnnualCreditReport.com